NOTE: Online activation for all CORE HL7 Software use the same standard activation interface. This section displays screen-shots from the online activation for the CORE HL7 TCP/IP Listener.

Step 1. Choose Which Type Of License

Choose which type of license you are activating, either DEMO or a license you have purchased. Make sure that you checked Online Activation (via the internet) and click OK.

Step 2. Online Authentication

Step 2 is authentication. You have to have an account to activate CORE HL7 software, even DEMO software. Enter your credentials and click Log In. Right here is the first time that your CORE HL7 software is attempting to communicate with our Web Services at TransWorldScribe.com. IF you are sure that you have entered your credentials correctly AND you are sure that the computer / server has an internet connection AND this action fails then it is likely that either:

A.There is a network security policy in place that is preventing access to our web service (web site).

B.OR A network security policy is blocking our program from accessing the internet. This can be quite common on enhanced security servers where they allow only the web browser to access the internet and no unrecognized programs.

C.OR Of course there is always the possibility that, for some reason, our website is down. Try visiting TransWorldScribe.com in your browser to rule this out.

IF you cannot complete Step 2 for any reason then you may have to use Manual Activation (see the next expandable section on this page).

IF you are activating a DEMO license Step 2 is the final step. If your authentication is successful AND there has never been a DEMO license created for this computer (by you OR anyone else), then your DEMO license will be activated and you can start playing with your software. If you are activating a license you have purchased you will be presented with Step 3.

Step 3. Choosing a License

Step 3 Choosing the license you want to activate.  On this final window you are presented with a list of all of the different licenses that you own, how  many of each that you own, and how many are currently in use. You also have to fill in what is possibly (if you own multiple licenses) the most important field you have to fill in: the Your Note field. The Your Note field is vitally important, it is a short descriptive comment which identifies the installation for you, and for us. If you own 50 CORE HL7 Listener licenses and you need to move or upgrade 1 particular license you will identify it on your account by referring to the Your Note field. You can click the  button to set the field to it's default value which is Computer: <computer name>. You just need to ask yourself this: If your installation server is hit by lightning, or destroyed in a fire, or crippled by ransom-ware, and you need support will you be able to identify the license by only the name of the computer?

After completing the Your Note field click the Activate button and your license process is completed!

In some scenarios you will need to do a Manual Activation, this is for things like:

•The computer / server running the CORE HL7 Listener is not connected to the internet.

•You are upgrading your current license.

•You are submitting a license move request.

Manual Activation always requires the use of the CORE License Manager software which must be installed on a computer which does have internet access and will allow the CORE License Manager software to log in. You can download the CORE License Manager software from our website OR you download it directly HERE.

In the Main Window click the Help menu at the top and select Activation Request and follow the prompts to create a CORE License Activation Request either saved to a file or just placed on the MS Windows Clipboard. You will then take that activation request to the computer running the CORE License Manager software and follow the instructions in THAT help document to activate a license.

Once you have activated your license in the CORE License Manager you will need to retrieve your license activation key, bring that BACK to the original computer (either in a file or on the clipboard) and then start from the top of this page again, this time choosing Manual Activation instead of Online Activation.

Manual License Activations

Here's a quick shortcut if you need to do one of the following:

•You have a DEMO license activated and you've purchased a real license and need to replace it.

•You have a SHORT TERM license which is expired (or expiring) and have purchased a replacement license.

In the Tools menu of the Main Window click Open the Installation Folder (opens windows file explorer). Your CORE HL7 Sender license file name is License.CoreHL7Sender.txt, just DELETE this file then close the configuration program and restart it. Voila, your system has now reverted to an unlicensed state and you can now just go through license activation again (IE Online or Manual as shown above).

IMPORTANT: You should make sure that your CORE HL7 Sender Windows services are STOPPED (if running) before you do this.

Web Resources: Purchase A License